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FAQ's on Auto Accident & Handling of Minor Car Accident Claims

  1. Who pays for the towing?
  2. What about the damage to other things?
  3. Do I have the right to a rental car?
  4. What if I was partially at fault?
  5. What if the other driver does not have insurance?
  1. Who pays for towing?
    The other driver's insurance company must pay the cost of towing your vehicle from the scene of the accident to a place of safekeeping, and for storage costs until a reasonable offer of settlement is made to you. If you are collecting from your own company, however, check your policy or call your agent to see if towing or storage is covered.
     
  2. What about damage to other things?
    You should collect for any personal property that was damaged in the accident. If your new television in the trunk of your car was destroyed in the accident, for example, you are entitled to collect its value from the at-fault driver or his insurance company. If the accident was your fault, however, you should look to your homeowner's insurance to pay for damaged items. Your own car insurance will not cover damage to things in the car unless specifically listed on the auto policy.
     

  3. Do I have the right to a rental car?
    If you have not purchased this coverage, and you were responsible for the accident, you would not be entitled to reimbursement. If you have purchased rental car coverage, you can file a claim with your own company for reimbursement. If you are collecting the collision damage from your own insurance company, check to see if your insurance policy covers a rental car. Some don't. Some insurance companies want to make their own arrangements for your rental car because they get special rates. This is O.K., as long as you get a rental car that is suitable.

    If you did not purchase this coverage, or you do not want to file a claim with your insurer, and if it is determined that another driver was liable for the accident, you would have the right to seek reimbursement from their insurer. If your car will be out of commission for more than a few hours, then you are entitled to the reasonable value of a rental car during the time it takes to get your car fixed, or until the insurance company makes you a reasonable offer for the repairs or replacement. 
     

  4. What if I was partially at fault?
    Your fault will be compared to the fault of the other driver, and you will be paid accordingly. This concept is called "comparative fault." If the accident was partly your fault, the other driver's insurance company will reduce the amount you get paid for your damages by the percentage of your fault. For example, if another driver pulled out in front of you from a stop sign, but you were not looking where you were going, you might be 30% at fault (the exact percentage is always a matter of opinion). If the damage to your car was $1,000.00, the $1,000.00 would be reduced by 30% and you would collect only $700.00. The exception is that if you were more than 50% at fault, the other driver's insurance doesn't have to pay you at all.

    Keep in mind, however, that "comparative fault" does not apply to collecting your loss under your own collision damage insurance. Even if you were 100% at fault, the collision damage insurance on your car will still pay for all damages to your car, less any deductible.
     

  5. What if the other driver does not have insurance?
    If you don't have collision coverage on your car you may have to sue in conciliation court. Conciliation court is a quick and informal way to go to court without a lawyer. A small filing fee is charged and the clerk at the courthouse can show you how to fill out the papers. Conciliation court does have its drawbacks. The dollar amount you can claim is limited. Results are easily appealed by the unhappy party, and judgments can be hard to collect. People without insurance are often also without any means to pay a court judgment.  If the damages are believed to exceed the conciliation court's limit, you should contact a lawyer.

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